Welcome to CERGE-EI Helpdesk

In order to streamline support requests, we utilize a support ticket system.
Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.
A valid email address is required to submit a ticket.

If you want to leave feedback or comment, please fill New Ticket form and select help topic "Feedback and Messages"

You may try to find an answer for your problem at IT Knowledgebase: https://wiki.cerge-ei.cz/

IT Office Contact:
Office: 409
Email: helpdesk@cerge-ei.cz, webmaster@cerge-ei.cz
Phones: please see www.cerge-ei.cz/people/staff - Computer Office section

Building and Ground Office Contact:
Email: maintenance@cerge-ei.cz
Phones: please see www.cerge-ei.cz/people/staff - BGO section

Audio-Visual Servicedesk:
Email: av-helpdesk@cerge-ei.cz
Phones: please see www.cerge-ei.cz/people/staff - AV section